Okay we waited 29 minutes for our food. We received our food is was cold. The fries were taken back and we didn't get replacements until we were done with our wings. We asked for a to-go tray for the rest of our food . She brought us a small container that only half of food fit into. This has been the worst service, the worst food, and the worst customer service in the history of Buffalo Wild Wings. I should have looked at all the bad reviews before I came here to wait for 30 minutes for cold food.
(1)
Jeff M.
Take Notes: 1. Get one of these flavors: (a) Parmesan Garlic. JH[1] Index [*] (b) Spicy Garlic. JH Index [*][*] (c) Sriracha Sizzle. JH Index: [*][*] (d) Hot Barbeque. JH Index: [*][*] (e) Mango Habanero. JH Index: [*][*][*] 2. Purchase your wings on Tuesdays. Or Thursdays. Preferably Tuesdays. 3. Ask for your wings to be made "extra wet." Hahaha, extra. 4. Never eat in. Ever. Go home. 5. Prepare for feelings of satisfaction mixed with remorse. [1]Note: Also known as Jeff's Heat Index; goes up to [*][*][*][*][*]. The JH Index is entirely devoid of scientific accuracy. Furthermore, because he's an Indian, his taste buds are somewhat insensitive to spicy things. It may be a good idea to bump each sauce (mentioned above) up one star if you have a sensitive tongue/stomach.
(3)
Sharon W.
This place is freezing inside!!! I didn't want tk order the salad because it's to cold in here. I ordered the chicken buffalito with a side salad. With a heater. Lol
(3)
Nigel P.
No, this place won't have the best wings you've ever had, but how can you beat 50/60 cent wings on Tuesdays/Thursdays? Last time I was there, I got 30 wings with 6 different flavors. I'm not looking for gourmet food here, or world-class service. I'm looking for unbeatable value and as far as that goes, BWW wins two days out of every week.
(4)
Matt P.
This BWW feels a little smaller than most. I went for a small work party one night and we were a little bit cramped, but they did their best to accommodate us. I had the 12 boneless wings, four thai curry, four lemon pepper, and four parmesan garlic. They were excellent, I was a little disappointed thought that the chips and salsa weren't bottomless. They went so quickly. Our waitress tried her best to balance our table with all her others, but it's never fun to run out of your drink after you just ate a really spicy wing.
(3)
Mary K.
The wings are...well...wings. I like them, but they are definitely overpriced. It's now over $8 just for the boneless *snack* size. That's ridiculous. But the issues here isn't really the wings (since they are standard no matter which BW3s you go to)... ...It's the service. It's pretty terrible here. I stopped by tonight to pick up some take out. The girl, who was apparently new, rang me up and attempted to swipe my card. Came up declined. Since I knew that shouldn't be happening, I asked her to try again. Same problem. I got my card back, quickly looked at my account on my phone, and saw that I was right, it shouldn't be happening. By this point she was already ringing up some guy who decided to purchase 24 $100 gift cards that he told the employees he planned on reselling at a higher cost (why someone would spend more on a gift card than it's worth, I don't know, but I digress). While she's ringing him up, she tells him they have a new system and it's been screwing up a lot with gift cards and credit cards. Aha! Maybe that's the problem and would try to find out when she was done with that guy, and had another form of payment just in case. But she screwed up with that guy's purchase and a manager came out to help her. At one point she had 3 other people with her...and NO ONE is acknowledging me anymore even though I am right there and there's another register available. Finally, I give up. Apparently even after admitting to someone else that it's their system that keeps screwing up, I'm no longer worthy of being helped. I wound up driving to the location on SW 3rd and lo and behold my card works fine, and the employees were much friendlier. Upon looking at my "declined" receipt from the NW Expressway location, I saw she tried to enter it in as a Visa....my card is a MasterCard. Maybe it's not the system that keeps screwing up, but rather the employee who is entering the cards in incorrectly (which she was apparently doing with the one guy's gift cards) and then making it seem like it was me/my card that was the problem. Too much of a hassle for overpriced wings. Next time I'm in the mood, I'll stick to the SW 3rd location.
(2)
Dale B.
We like the BW3 franchise but this location has serious service issues. The last two times we've been here, we've had to wait for a table for at least 20 minutes. Not because they are all full but because the staff is too busy standing around chit chatting instead of clearing the tables. Clearly needs a change of management at this location to get back on track.
(1)
Lashawn C.
First time I've tried the wings at Buffalo Wild Wings and the lemon pepper didn't taste like lemon pepper at all and i only got 10 wings for $10...no fries no drink. Also the ranch wasn't very tasty. I can go to WingStop and get wings, really good fries and a drink for about the same price. And guess what the lemon pepper wings actually have lemon pepper on them. I will not ever go back here again.
(1)
Rachel S.
I've been to this B-Dubs multiple times but I hadn't been there recently enough to review them until now. I want my babyback, babyback, babyback... Oh, wrong place. This place is almost always super bejeezus mega-packed! When I do sit down to eat there I don't ever notice a lack of good service. It may be because they have many workers, or just because the employees are on top of their stuff. As far as food goes, B-Dubs doesn't seem to have a bad choice. Their chicken is yummy (boned or boneless, but I prefer boneless. I'M SO LAZY.), of course. Great appetizers, sides, and sandwiches as well. I don't know who their bartenders are, but they make some delicious drinks. Can't go wrong with pretty much everything mind altering!
(5)
Marilyn R.
Asked for lemon pepper wing spicy but it just tasted like hot wings....too hot...no lemon taste
(2)
Joy M.
I have had some pretty (for lack of a better word) crappy experiences at B-dub dub. The food, normally fine, is no frills and standard for a sports bar-ish establishment. Like Hooters, they charge you extra for dipping sauce and veggies (aka: carrots & celery). Blah! I do like the black and yellow uniforms though. Steeler fan for life :D The service is normally pretty terrible, especially if you go on a game day or UFC night. I say this after visiting 4 different locations. This time around, I couldn't believe my eyes. Wait time for a table- 5 minutes. It was a busy night too- OSU vs Missouri! Our server was fantastic! Said server dropped by our table multiple times and made sure we did not wait to put in a food or beverage order. She was so efficient. It was to the point where I couldn't decide on what we wanted to eat before she came back around. Conclusion? 3 star environment- the main dining area is kind of packed. I could pack my chair into the table behind me 3 star food- standard, all around okay 4 star service, so I bumped it up a notch.
(4)
Jeffery T.
Of the three Buffalo Wild Wings I've been to this one is the worst when it comes to estimates of time. They'll tell you 10 - 15 minutes and that will more likely become 25 - 30. I'll more often than not call in an order and then wait a while before making the drive and then I'll sit in the parking lot and play on my phone before heading inside. Another issue I have with this place more than others is that I have the worst luck getting chicken wings that are splintered. You bite into it and get a mouthful of bone splinters. Maybe I should just stick to boneless...
(3)
Matthew S.
Pretty cool place as far as chain sports bars go. Fun place to watch a game, as there are always fans around. Bar in the back has a nice pub feel, and the staff is all super friendly. A girl named Rachel waited on our table last night, and she was great. I'm a vegetarian, so I don't partake in wings, but my carnivorous mates all seem to love em. I'm a big fan on the veggie boat; carrots are always fresh.
(5)
David K.
This was my first time ever at a BWW. There was lots more of a selection in their menu than I would have ever guessed at. I had the pulled pork sandwich with Parmesan and garlic sauce. I was not real sure if I was upcharged for the fries as the menu was not clear. I did get the coleslaw it came with. The price was fair at around $9 but the $2 soda fountain drink is a real money maker for them as refills were far and few in between. I did get a to go cup. I would visit one of the BWW's again. They did not rate any higher than the 3 stars due to the poor service.
(3)
Brian J.
great food as always, service was some of best I've experienced at any BWW.
(4)
Adam B.
In an impromptu, spur of the moment decision, I found myself, unfortunately seated in a Buffalo Wild Wings, or BWW as the kids call them. While I didn't have to deal with the situation, I feel compelled to elaborate on the several issues that my gorgeous work wife endured on my behalf. Upon noting the fact that our name had been crossed off the list, yet we had not been seated, the waitress decided to make us wait 15 minutes to order. Again, in a show of solidarity to my happiness, Work Wife demanded respect at which time the manager took my order of Caribbean Jerk boneless wings. Haven't had them yet, but assuming they will be served cold with a frown.
(2)
Crystal Y.
We have been going to this location for some time now and have never had bad service or bad food. Everything had been great and the bartenders are always great!
(5)
Chris C.
Indoor smoking. Run down looking. I will pass.
(1)
Vince N.
The good part, it's open late at night.. The bad..it's just like every other bar out there. I wouldn't say this place was bad, it wasn't great either. This is just like every other late night chain restaurant. The thing about this place I did enjoy was the fried pickles. I thought the wings were overpriced and the restaurant itself was kind of "whatever". Overall, not bad for a late night hangout, but It wouldn't be my first choice of places to go.
(2)
Rebecca S.
Always consistent. The wings are hot and the beer is cold. My favorite place for sporting events.
(4)
Jon M.
I like Buffalo Wild Wings. They offer some good bar and grill type options, featuring wings served three ways and with several different sauces. There are TV's everywhere, and they have NTN gaming systems, which allow you to play trivia and texas hold'em poker with others in the restaurant. The various locations offer Karaoke in the bar. I think this location has karaoke on Wednesday nights. What I really like about this location is their Wednesday special. On Wednesday, they offer up Chicken legs in their signature sauces. The price when I went in was 75 cents a leg. I love this deal. While I like the wings, I love the legs in the sauces. I tend to stock up for a few meals when Wednesday rolls around. I prefer to takeout at this location. There have been times when it wasn't very clean, and sometimes the service is a little lackluster. i don't like the karaoke there because the acoustics are terrible in the bar where the karaoke takes place. The food is good, though. Overall, this is a decent bar and grill. The food's good, and most of the time the atmosphere is good. Takeout is nice.
(4)
Steve M.
try the grilled chicken sandwich with the dry chipotle seasoning--very tasty! Good salads, tv's everywhere. CAUTION: even though there is a room for smokers, get a table away from the entrance to that room if you don't want the smoke smell.
(4)
DJ D.
I love this place. My favorite location in okc. Dolly is the best bartender in the bar. Very nice ppl. Been going here for abut 5 years and never had issues with drunk ppl. This is a place u can go to with no worries.. Recommendation-boneless wings "blazin" flavor. With a ice cold Guinness. Whooo!!!!!
(5)
Zac G.
always a good time here, service is tops almost everytime ive come.
(4)
Tom C.
Good place to watch you favorite team. They have a world series Boston sox sign up, so naturally I prefer this location.
(4)
Kate S.
Went here for drinks and apps after a fun afternoon. Was not impressed, it was lackluster compared to all the other BWW's I've been to. The waitress could not answer any of our questions about draft beers and did not even get back to us when she said she would go check. There were multiple tables with screeching babies nearby that sort of put a damper on the whole event. The beer tasted like crappy draft bud light that wasn't that cold. The food was not good. All I got was chips and salsa and fried mushrooms. The chips tasted like they had been fried in old dirty fryer oil. The salsa tasted like a generic brand mass produced salsa that had nothing special about it. I was not pleased and will not be back. It was a bad experience.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Loud Good For Dancing : No Alcohol : Full Bar Happy Hour : Yes Best Nights : Tue, Thu Coat Check : No Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : Yes
Amber T.
Okay we waited 29 minutes for our food. We received our food is was cold. The fries were taken back and we didn't get replacements until we were done with our wings. We asked for a to-go tray for the rest of our food . She brought us a small container that only half of food fit into. This has been the worst service, the worst food, and the worst customer service in the history of Buffalo Wild Wings. I should have looked at all the bad reviews before I came here to wait for 30 minutes for cold food.
(1)Jeff M.
Take Notes: 1. Get one of these flavors: (a) Parmesan Garlic. JH[1] Index [*] (b) Spicy Garlic. JH Index [*][*] (c) Sriracha Sizzle. JH Index: [*][*] (d) Hot Barbeque. JH Index: [*][*] (e) Mango Habanero. JH Index: [*][*][*] 2. Purchase your wings on Tuesdays. Or Thursdays. Preferably Tuesdays. 3. Ask for your wings to be made "extra wet." Hahaha, extra. 4. Never eat in. Ever. Go home. 5. Prepare for feelings of satisfaction mixed with remorse. [1]Note: Also known as Jeff's Heat Index; goes up to [*][*][*][*][*]. The JH Index is entirely devoid of scientific accuracy. Furthermore, because he's an Indian, his taste buds are somewhat insensitive to spicy things. It may be a good idea to bump each sauce (mentioned above) up one star if you have a sensitive tongue/stomach.
(3)Sharon W.
This place is freezing inside!!! I didn't want tk order the salad because it's to cold in here. I ordered the chicken buffalito with a side salad. With a heater. Lol
(3)Nigel P.
No, this place won't have the best wings you've ever had, but how can you beat 50/60 cent wings on Tuesdays/Thursdays? Last time I was there, I got 30 wings with 6 different flavors. I'm not looking for gourmet food here, or world-class service. I'm looking for unbeatable value and as far as that goes, BWW wins two days out of every week.
(4)Matt P.
This BWW feels a little smaller than most. I went for a small work party one night and we were a little bit cramped, but they did their best to accommodate us. I had the 12 boneless wings, four thai curry, four lemon pepper, and four parmesan garlic. They were excellent, I was a little disappointed thought that the chips and salsa weren't bottomless. They went so quickly. Our waitress tried her best to balance our table with all her others, but it's never fun to run out of your drink after you just ate a really spicy wing.
(3)Mary K.
The wings are...well...wings. I like them, but they are definitely overpriced. It's now over $8 just for the boneless *snack* size. That's ridiculous. But the issues here isn't really the wings (since they are standard no matter which BW3s you go to)... ...It's the service. It's pretty terrible here. I stopped by tonight to pick up some take out. The girl, who was apparently new, rang me up and attempted to swipe my card. Came up declined. Since I knew that shouldn't be happening, I asked her to try again. Same problem. I got my card back, quickly looked at my account on my phone, and saw that I was right, it shouldn't be happening. By this point she was already ringing up some guy who decided to purchase 24 $100 gift cards that he told the employees he planned on reselling at a higher cost (why someone would spend more on a gift card than it's worth, I don't know, but I digress). While she's ringing him up, she tells him they have a new system and it's been screwing up a lot with gift cards and credit cards. Aha! Maybe that's the problem and would try to find out when she was done with that guy, and had another form of payment just in case. But she screwed up with that guy's purchase and a manager came out to help her. At one point she had 3 other people with her...and NO ONE is acknowledging me anymore even though I am right there and there's another register available. Finally, I give up. Apparently even after admitting to someone else that it's their system that keeps screwing up, I'm no longer worthy of being helped. I wound up driving to the location on SW 3rd and lo and behold my card works fine, and the employees were much friendlier. Upon looking at my "declined" receipt from the NW Expressway location, I saw she tried to enter it in as a Visa....my card is a MasterCard. Maybe it's not the system that keeps screwing up, but rather the employee who is entering the cards in incorrectly (which she was apparently doing with the one guy's gift cards) and then making it seem like it was me/my card that was the problem. Too much of a hassle for overpriced wings. Next time I'm in the mood, I'll stick to the SW 3rd location.
(2)Dale B.
We like the BW3 franchise but this location has serious service issues. The last two times we've been here, we've had to wait for a table for at least 20 minutes. Not because they are all full but because the staff is too busy standing around chit chatting instead of clearing the tables. Clearly needs a change of management at this location to get back on track.
(1)Lashawn C.
First time I've tried the wings at Buffalo Wild Wings and the lemon pepper didn't taste like lemon pepper at all and i only got 10 wings for $10...no fries no drink. Also the ranch wasn't very tasty. I can go to WingStop and get wings, really good fries and a drink for about the same price. And guess what the lemon pepper wings actually have lemon pepper on them. I will not ever go back here again.
(1)Rachel S.
I've been to this B-Dubs multiple times but I hadn't been there recently enough to review them until now. I want my babyback, babyback, babyback... Oh, wrong place. This place is almost always super bejeezus mega-packed! When I do sit down to eat there I don't ever notice a lack of good service. It may be because they have many workers, or just because the employees are on top of their stuff. As far as food goes, B-Dubs doesn't seem to have a bad choice. Their chicken is yummy (boned or boneless, but I prefer boneless. I'M SO LAZY.), of course. Great appetizers, sides, and sandwiches as well. I don't know who their bartenders are, but they make some delicious drinks. Can't go wrong with pretty much everything mind altering!
(5)Marilyn R.
Asked for lemon pepper wing spicy but it just tasted like hot wings....too hot...no lemon taste
(2)Joy M.
I have had some pretty (for lack of a better word) crappy experiences at B-dub dub. The food, normally fine, is no frills and standard for a sports bar-ish establishment. Like Hooters, they charge you extra for dipping sauce and veggies (aka: carrots & celery). Blah! I do like the black and yellow uniforms though. Steeler fan for life :D The service is normally pretty terrible, especially if you go on a game day or UFC night. I say this after visiting 4 different locations. This time around, I couldn't believe my eyes. Wait time for a table- 5 minutes. It was a busy night too- OSU vs Missouri! Our server was fantastic! Said server dropped by our table multiple times and made sure we did not wait to put in a food or beverage order. She was so efficient. It was to the point where I couldn't decide on what we wanted to eat before she came back around. Conclusion? 3 star environment- the main dining area is kind of packed. I could pack my chair into the table behind me 3 star food- standard, all around okay 4 star service, so I bumped it up a notch.
(4)Jeffery T.
Of the three Buffalo Wild Wings I've been to this one is the worst when it comes to estimates of time. They'll tell you 10 - 15 minutes and that will more likely become 25 - 30. I'll more often than not call in an order and then wait a while before making the drive and then I'll sit in the parking lot and play on my phone before heading inside. Another issue I have with this place more than others is that I have the worst luck getting chicken wings that are splintered. You bite into it and get a mouthful of bone splinters. Maybe I should just stick to boneless...
(3)Matthew S.
Pretty cool place as far as chain sports bars go. Fun place to watch a game, as there are always fans around. Bar in the back has a nice pub feel, and the staff is all super friendly. A girl named Rachel waited on our table last night, and she was great. I'm a vegetarian, so I don't partake in wings, but my carnivorous mates all seem to love em. I'm a big fan on the veggie boat; carrots are always fresh.
(5)David K.
This was my first time ever at a BWW. There was lots more of a selection in their menu than I would have ever guessed at. I had the pulled pork sandwich with Parmesan and garlic sauce. I was not real sure if I was upcharged for the fries as the menu was not clear. I did get the coleslaw it came with. The price was fair at around $9 but the $2 soda fountain drink is a real money maker for them as refills were far and few in between. I did get a to go cup. I would visit one of the BWW's again. They did not rate any higher than the 3 stars due to the poor service.
(3)Brian J.
great food as always, service was some of best I've experienced at any BWW.
(4)Adam B.
In an impromptu, spur of the moment decision, I found myself, unfortunately seated in a Buffalo Wild Wings, or BWW as the kids call them. While I didn't have to deal with the situation, I feel compelled to elaborate on the several issues that my gorgeous work wife endured on my behalf. Upon noting the fact that our name had been crossed off the list, yet we had not been seated, the waitress decided to make us wait 15 minutes to order. Again, in a show of solidarity to my happiness, Work Wife demanded respect at which time the manager took my order of Caribbean Jerk boneless wings. Haven't had them yet, but assuming they will be served cold with a frown.
(2)Crystal Y.
We have been going to this location for some time now and have never had bad service or bad food. Everything had been great and the bartenders are always great!
(5)Chris C.
Indoor smoking. Run down looking. I will pass.
(1)Vince N.
The good part, it's open late at night.. The bad..it's just like every other bar out there. I wouldn't say this place was bad, it wasn't great either. This is just like every other late night chain restaurant. The thing about this place I did enjoy was the fried pickles. I thought the wings were overpriced and the restaurant itself was kind of "whatever". Overall, not bad for a late night hangout, but It wouldn't be my first choice of places to go.
(2)Rebecca S.
Always consistent. The wings are hot and the beer is cold. My favorite place for sporting events.
(4)Jon M.
I like Buffalo Wild Wings. They offer some good bar and grill type options, featuring wings served three ways and with several different sauces. There are TV's everywhere, and they have NTN gaming systems, which allow you to play trivia and texas hold'em poker with others in the restaurant. The various locations offer Karaoke in the bar. I think this location has karaoke on Wednesday nights. What I really like about this location is their Wednesday special. On Wednesday, they offer up Chicken legs in their signature sauces. The price when I went in was 75 cents a leg. I love this deal. While I like the wings, I love the legs in the sauces. I tend to stock up for a few meals when Wednesday rolls around. I prefer to takeout at this location. There have been times when it wasn't very clean, and sometimes the service is a little lackluster. i don't like the karaoke there because the acoustics are terrible in the bar where the karaoke takes place. The food is good, though. Overall, this is a decent bar and grill. The food's good, and most of the time the atmosphere is good. Takeout is nice.
(4)Steve M.
try the grilled chicken sandwich with the dry chipotle seasoning--very tasty! Good salads, tv's everywhere. CAUTION: even though there is a room for smokers, get a table away from the entrance to that room if you don't want the smoke smell.
(4)DJ D.
I love this place. My favorite location in okc. Dolly is the best bartender in the bar. Very nice ppl. Been going here for abut 5 years and never had issues with drunk ppl. This is a place u can go to with no worries.. Recommendation-boneless wings "blazin" flavor. With a ice cold Guinness. Whooo!!!!!
(5)Zac G.
always a good time here, service is tops almost everytime ive come.
(4)Tom C.
Good place to watch you favorite team. They have a world series Boston sox sign up, so naturally I prefer this location.
(4)Kate S.
Went here for drinks and apps after a fun afternoon. Was not impressed, it was lackluster compared to all the other BWW's I've been to. The waitress could not answer any of our questions about draft beers and did not even get back to us when she said she would go check. There were multiple tables with screeching babies nearby that sort of put a damper on the whole event. The beer tasted like crappy draft bud light that wasn't that cold. The food was not good. All I got was chips and salsa and fried mushrooms. The chips tasted like they had been fried in old dirty fryer oil. The salsa tasted like a generic brand mass produced salsa that had nothing special about it. I was not pleased and will not be back. It was a bad experience.
(1)